TERMS OF
SERVICE

Introduction

These Terms of Service ("Terms" or "TOS") govern your access to and use of all services operated by AMOX Studios s.r.o. ("AMOX," "we," "us"), including the Commission Platform and the AMOX Marketplace, delivered through our website, Discord server, Tally forms, and any associated tools or integrations.

By creating a commission request, submitting or purchasing a Marketplace listing, accepting an order, or otherwise using any AMOX service, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.

If you do not agree to these Terms, you must not use AMOX services.

Definitions

The following terms have the meanings assigned below wherever they appear in this document:

• —Client — A person or entity who posts a commission request and pays for freelance creative services.

• —Buyer — A person or entity who purchases a digital asset or service through the AMOX Marketplace.

• —Freelancer — A user who offers creative services in response to client commission requests.

• —Seller — A user who lists and sells digital assets or services on the AMOX Marketplace.

• —Commission Request — A task or project posted by a Client that Freelancers can respond to.

• —Marketplace Listing — A digital product or service listed for sale on the AMOX Marketplace.

• —Thread / Ticket — A private communication channel between a Client and interested Freelancer(s) within the AMOX platform.

• —Management — Official representatives of AMOX Studios s.r.o.

• —Commission Platform — The AMOX commission brokerage system described in the Commission Platform section.

• —Marketplace — The AMOX digital asset storefront described in the AMOX Marketplace section.

Commission Platform

Clients may submit commission requests through the AMOX system. Each request will notify relevant Freelancers with matching skills. Requests must include a clear description of the work required, budget range, and desired deadline.

Freelancers may react to a request and communicate with the Client in a private Thread. The Client may select any Freelancer for the job based on portfolio, proposed terms, or other criteria.

Private messages between Clients and Freelancers outside of official AMOX channels are strictly prohibited. Any user found violating this rule risks permanent termination from the platform without eligibility for refunds on active orders. AMOX is not responsible for any agreements or disputes arising from private communications.

A commission officially commences only once the Client has paid 100% of the agreed price upfront. AMOX Studios s.r.o. temporarily retains these funds for the sole purpose of facilitating the secure completion of the transaction.

All communication and binding agreements between Clients and Freelancers must occur within the official ticket created for the commission. Voice or verbal communications are not considered official and will not be taken into account in any dispute. Written ticket messages are the sole authoritative record.

Deadlines & Delivery

If the Client delays payment after selecting a Freelancer, the original deadline is automatically adjusted by the same number of days the payment was delayed.

Upon completion, AMOX Studios will notify the Client through the official channel. The Client must review and either accept the work or submit revision requests within seven (7) calendar days of notification.

AMOX will issue at least one reminder before this review window expires. If the Client does not respond within seven days, the work is deemed automatically accepted and the order is marked as completed.

Clients may request revisions in good faith. Freelancers are encouraged — but not contractually obligated — to accommodate reasonable revision requests. If no agreement is reached, AMOX Management may step in to mediate.

Where a delivered product operates correctly in the Freelancer’s environment but encounters issues caused by third-party dependencies or the Client’s specific setup, the Freelancer is not required to troubleshoot those issues. Any additional adaptation may be negotiated separately.

Once an order is confirmed complete, the Client is responsible for downloading and securely storing all associated files. AMOX Studios and the Freelancer are not obligated to retain copies beyond the completion period.

AMOX Marketplace

The AMOX Marketplace is a digital storefront where Sellers can list and sell pre-made or configurable digital assets, tools, templates, overlays, UI kits, and other gaming-related content, and where Buyers can browse and purchase those assets directly. The Marketplace operates independently from the Commission Platform.

To list a product on the Marketplace, Sellers must be registered as verified AMOX Sellers and agree to the AMOX Seller Agreement. All listings must:

• —Accurately describe the product including compatibility, file formats, and any dependencies.

• —Include preview materials that truthfully represent the product.

• —Comply with AMOX content standards and all applicable laws.

• —Consist of original work created by the Seller, or be properly licensed for resale.

AMOX Studios reserves the right to review, reject, unpublish, or remove any listing that does not comply with these standards.

Buyers purchase Marketplace Listings at the price displayed at time of checkout. Payment is processed securely through Stripe. By completing a purchase, the Buyer confirms they have reviewed the listing description, previews, and any stated compatibility requirements.

Unless a listing explicitly states otherwise, a Marketplace purchase grants the Buyer a non-exclusive, non-transferable, personal-use licence to use the asset in their own projects. Resale, redistribution, or sublicensing of purchased assets is strictly prohibited unless a commercial or extended licence is explicitly offered and purchased. Sellers retain all intellectual property rights in their listed assets.

Because all Marketplace products are digital goods, refunds are limited. A Buyer may be eligible for a refund if:

• —The delivered files are materially different from the listing description.

• —The product is technically non-functional and the Seller is unable to resolve the issue within a reasonable time.

Refunds are not granted for change of mind or compatibility issues arising from the Buyer’s own environment. Refund requests must be submitted within 7 days of purchase via a support ticket. All refunds exclude non-refundable payment processor fees.

Buyers acknowledge that once a digital product has been delivered and made accessible, the right to a full refund under EU consumer law may no longer apply, consistent with Article 16 of Directive 2011/83/EU on consumer rights.

AMOX charges a platform commission on each Marketplace sale to cover operational and legal costs. Sellers will receive payouts for completed sales according to the payout schedule set out in the AMOX Seller Agreement. AMOX reserves the right to withhold payouts pending resolution of active disputes or refund claims.

Content Ownership & Usage Rights

Upon full payment and order completion, all intellectual property rights in the commissioned work are transferred to the Client, unless otherwise stated in a written agreement confirmed by AMOX Studios s.r.o.

AMOX Studios s.r.o. and its affiliates retain a perpetual, non-exclusive licence to display completed commission works solely for marketing, portfolio, or promotional purposes.

Freelancers may also use completed work in their individual portfolios, provided such display does not breach any confidentiality obligation or NDA.

Clients who wish to restrict public or portfolio usage of their commissioned content must notify AMOX Studios in writing via the official support ticket or by email at legal@amoxstudios.com before or at the time of order completion.

Upon order completion, Freelancers are encouraged to submit preview materials to AMOX Studios for showcasing on the platform. If a Client does not wish their content to be showcased, the written request described above applies.

Any agreed limitations on rights — such as author credits, non-resale clauses, or attribution requirements — must be explicitly documented and approved by AMOX Management.

User Conduct

All users — Clients, Buyers, Freelancers, Sellers, and any other participants — must treat each other and AMOX staff with professionalism and respect. Harassment, insults, threats, or unprofessional behaviour in Threads, tickets, or any platform channel will not be tolerated.

Users must not:

• —Communicate with other users outside of official AMOX channels for the purpose of bypassing the platform.

• —Submit fraudulent, misleading, or plagiarised commission requests or Marketplace listings.

• —Attempt to manipulate, falsify, or tamper with any ticket communications, reviews, or dispute evidence.

• —Use the platform for any illegal purpose or in violation of applicable law.

• —Engage in chargebacks without first pursuing AMOX’s dispute resolution process.

If a Client or Buyer harasses or acts aggressively toward a Freelancer, Seller, or AMOX representative, AMOX Studios s.r.o. may immediately terminate the active order or transaction without refund, suspend or permanently ban the user from the platform, and prevent future access to AMOX services. The same consequences apply to Freelancers or Sellers who engage in unacceptable behaviour toward Clients, Buyers, or AMOX staff.

English is the preferred language for all official communications, support tickets, and dispute records, for legal and record-keeping purposes.

Dispute Resolution

In the event of a dispute, the affected party must open a support ticket. AMOX Studios s.r.o. will review all available evidence, including ticket logs, thread messages, and any supporting materials provided.

Any attempt to falsify evidence or manipulate the process may result in immediate termination of the active order without refund, permanent suspension, and potential legal action.

Decisions made by AMOX Management following a full investigation are final within the platform and are not subject to further internal appeal.

If a Freelancer misses a deadline, the Client must first attempt to communicate directly. If there is no response within a reasonable time, the Client must escalate to AMOX Management. Where appropriate, compensation will typically be issued as account credits deducted from the Freelancer’s payout.

If a Client or Buyer requests cancellation of an order after payment but before delivery, AMOX Studios will review the request on a case-by-case basis. Refunds may be partial or denied depending on the work already completed and costs incurred.

AMOX Management retains discretion to issue goodwill or partial refunds in exceptional circumstances, such as confirmed Freelancer non-performance or verified technical failure.

Freelancer & Seller Terms

All Freelancers and Sellers operating on AMOX must:

• —Confirm they are at least 18 years old and legally capable of entering binding service agreements under applicable law.

• —Agree to the AMOX Freelancer Agreement or AMOX Seller Agreement, as applicable.

• —Provide accurate payout information for invoicing and tax compliance purposes.

• —Handle all tax filings, VAT obligations, and any other applicable levies in their country of residence or registration independently. AMOX Studios s.r.o. acts solely as a platform facilitator and does not add VAT on top of the agreed order value or platform commission. If a Freelancer or Seller is VAT-registered and VAT is applicable to their services, it is their sole responsibility to account for and remit it to the relevant tax authority.

• —Ensure all listed or delivered work is original or properly licensed, and does not infringe any third-party intellectual property rights.

Freelancers and Sellers are independent contractors and are not employees, agents, or partners of AMOX Studios s.r.o. AMOX charges a platform commission on each transaction to cover operations and legal obligations.

If an NDA is required for a commission, the Client must request one through AMOX Management before the commission commences.

Content Makers & Influencer Services

AMOX Studios s.r.o. may collaborate with independent content creators ("Content Makers"), including YouTubers, streamers, and other influencers who offer promotional services such as shoutouts, sponsored content, advertisements, or reviews.

All Content Maker services are handled independently of the AMOX Commission Platform and Marketplace. Any payments for such services are made directly to the Content Maker and not to AMOX.

• —AMOX promotional coupons, client-tier benefits, discounts, or credits do not apply to Content Maker services.

• —AMOX Studios s.r.o. does not act as intermediary, escrow, payment processor, or guarantor for any influencer deal.

• —AMOX is not responsible for refunds, non-delivery, late delivery, content quality, or any disputes arising from Content Maker services.

• —All agreements, obligations, and expectations are strictly between the Client or Buyer and the Content Maker.

AMOX reserves the right to remove or disassociate from Content Makers who fail to meet platform standards, but shall not be liable for any damages or losses resulting from independent influencer transactions.

Digital Goods & Pre-Made Products

All services and content on AMOX are digital unless otherwise explicitly stated. Pre-made goods available through the Marketplace are provided as-is. Any requests for modifications beyond what is described in the listing are at the Seller’s sole discretion.

AMOX Studios s.r.o. reserves the right to postpone, cancel, or decline any commission request or Marketplace listing to ensure quality and compliance with platform standards.

AMOX Studios and its Freelancers and Sellers are not liable for issues arising from third-party systems, integrations, or client- or buyer-specific environments.

Privacy & Data Protection

AMOX Studios s.r.o. processes all user data in accordance with the EU General Data Protection Regulation (GDPR) and applicable Czech law. Full details of how we collect, use, retain, and protect your data are set out in our Privacy Policy, available at amoxstudios.com/legal/privacy.

Certain transaction records, invoices, and communications may be retained for up to 10 years where required for accounting or taxation purposes, in accordance with Czech Act No. 563/1991 Coll. on Accounting.

Privacy requests may be directed to: legal@amoxstudios.com

Website Disclaimer

The AMOX Studios website and its content are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, to the fullest extent permissible under applicable law. We do not warrant that the website will be uninterrupted, error-free, or free from viruses or other harmful components.

We reserve the right to withdraw, amend, or make the website temporarily or permanently unavailable without notice. We will not be liable if, for any reason, the website or any of its services are unavailable at any time or for any period.

Third-Party Links

Our website and platform may contain links to third-party websites or services that are not owned or controlled by AMOX Studios s.r.o. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

We encourage you to review the privacy policy and terms of service of any third-party site you visit. The inclusion of a link does not imply endorsement by AMOX Studios.

Limitation of Liability

To the maximum extent permitted by applicable law, AMOX Studios s.r.o. shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of the platform, the Commission service, the Marketplace, or any delivered works.

AMOX’s aggregate liability for any claim related to a specific order or transaction shall not exceed the total amount paid by the Client or Buyer for that specific order or transaction.

Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, or for fraud or fraudulent misrepresentation, as required by Czech law.

Governing Law

These Terms are governed by and construed in accordance with the laws of the Czech Republic. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of the Czech Republic.

If you are a consumer resident in the EU, you may also be entitled to protection under the mandatory consumer protection laws of your country of residence, which these Terms do not override.

Modification of Terms

AMOX Studios s.r.o. may update these Terms at any time. Continued use of AMOX services after an update constitutes acceptance of the revised Terms.

In the event of material changes affecting users’ rights or obligations, AMOX will provide prior notice of at least seven (7) days via official channels (Discord and/or website) before the updated Terms take effect.

Contact

For questions, support, or legal enquiries regarding these Terms:

• —Email: legal@amoxstudios.com

• —Website: amoxstudios.com

• —Company: AMOX Studios s.r.o.

• —Executive Director: Václav Tomášek

• —IČO: 23312823

• —DIČ: CZ23312823

• —Registered Office: Šlovice 141, 321 00 Dobřany, Czech Republic

By using AMOX Studios services, you confirm that you have read, understood, and agreed to these Terms of Service.